Privacy Policy

Introduction

LUX Executive Transport LLC ("Company," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, in compliance with applicable Illinois state laws.

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Information We Collect

We may collect the following types of information:

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Personal Identifiable Information (PII): This includes your name, address, email address, phone number, and payment details, which you provide when booking our services.
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Non-Personal Information: This encompasses browser type, device information, operating system, IP address, and browsing behavior on our website.

How We Use Your InformationThe information we collect is utilized to:

Provide and manage our transportation services.
Process payments and transactions.
Communicate with you regarding bookings, promotions, and updates.
Enhance our services and website functionality.
Comply with legal obligations and protect our rights.

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Information Sharing and Disclosure

‍We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted partners who assist in operating our business, such as payment processors and IT support, under strict confidentiality agreements.
Legal Requirements: When required by law or in response to legal processes to protect our rights or comply with judicial proceedings.

Data Security‍

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.Data RetentionWe retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.Your RightsYou have the right to:

Access and review your personal information.
Request corrections to inaccurate or incomplete data.
Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at [contact information].Biometric InformationIn compliance with the Illinois Biometric Information Privacy Act (BIPA), if we collect biometric data (e.g., fingerprints, facial recognition), we will:

Inform you in writing and obtain your consent before collection.
Use the data solely for the specified purpose.
Establish a retention schedule and guidelines for permanent destruction of the data within three years of your last interaction with us or when the initial purpose has been satisfied, whichever occurs first. ilga.gov